Shipping Policies
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We do not ship outside the United States.
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We only ship UPS or USPS.
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Most orders ship within 24-48 hours.
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Average delivery time is 2-5 business days.
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We do not ship on weekends.
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We only ship to the billing address of the credit card being charged.
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Any order shipping to U.S. Military APO/FPO addresses can only ship USPS Priority Mail (3-6 business days). Please Note: USPS Priority Mail has a 70 lb. limit per box.
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We ship all orders complete. You will be notified if any items are backordered.
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As a security precaution, we reserve the right to refuse to ship any order.
- FREE Shipping must be selected at checkout.
- Standard Ground Only (see overnight & 2 day below)
- Available in the lower 48 states only.
- Discounts available to Hawaii & Alaska.
- Not available on orders shipping to Post Office Boxes.
- Oversized items that cannot be shipped UPS standard ground are excluded.
- Some items may only receive a 50% freight discount (you will be notified prior to shipping). **
- Not applicable with Purchase Orders.
- School Band Rentals excluded.
- Subject to change without notice.
Overnight and 2 Day Shipping
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Free shipping does not apply.
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These orders must be placed by phone.
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Order must be placed prior to 3pm Eastern time.
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Rates are based on weight and zone.
** These are items that require multple boxes and/or have excessive weight. etc.
Some examples: drum sets, guitar/bass amps, string bass, cello, etc.